Jawaban:

Interviewer: Good morning. Please have a seat. I will be conducting the interview for the waiter position. First, please introduce yourself.

Applicant: Thank you. My name is John. I have previous experience working as a waiter in a well-known restaurant for three years.

Interviewer: That's great, John. What sparked your interest in the waiter position at our company?

Applicant: I am interested in the position because I enjoy providing excellent customer service and creating a memorable dining experience. I have a passion for hospitality and interacting with people, and I believe that working as a waiter allows me to showcase my skills in a fast-paced and dynamic environment.

Interviewer: Excellent. Can you tell me about your previous experience as a waiter? What were your responsibilities and achievements?

Applicant: During my time as a waiter, I was responsible for taking orders, serving food and beverages, and ensuring customer satisfaction. I developed strong communication and multitasking skills, handling busy shifts while maintaining a high level of service. I also received positive feedback from customers for my friendly demeanor and attention to detail.

Interviewer: That's impressive, John. In this role, you will encounter various challenges, such as handling difficult customers or managing time during busy periods. How do you handle such situations?

Applicant: In challenging situations, I remain calm and composed. I believe in active listening and empathy, so I try to understand the concerns of the customers and address them professionally. Time management is crucial, and I prioritize tasks effectively to ensure smooth operations even during busy times.

Interviewer: Good to know, John. Lastly, do you have any questions for us about the position or the company?

Applicant: Yes, I would like to know more about the company's values and the opportunities for growth and development within the organization.

Interviewer: We value teamwork, excellence, and providing exceptional customer experiences. As for growth opportunities, we have a structured training program and a clear career path for our employees.

Applicant: That sounds promising. I look forward to the chance to contribute to the team and grow within the company.

Interviewer: Thank you for your time, John. We will be in touch with you soon regarding the next steps of the hiring process.

Applicant: Thank you. I appreciate the opportunity to interview with your company. Have a great day!

Interviewer: You're welcome, John. Have a great day too!