Jawaban:

(1) sale

(2) receipt

(3) discount

(4) value

(5) refund

Penjelasan:

Dear Mr Conway,

Thank you for your email regarding the coat that you bought online in our recent (1) sale I'm sorry to hear that it was not the right size. Unfortunately, we cannot exchange it for another one as that line has now been discontinued. However, if you bring the item into the shop, along with the (2) receipt we will be happy to give you a (3) discount or we can at the exchange it for something else. We are offering various special (4) value moment but these offers are only available in store and not online. They represent excellent (5) refund for money and I am sure you will find something suitable. I hope that has answered your query and I look forward to seeing you in our store soon.

Annie Jones (Customer Services Manager)

Kalo ada yang salah mohon dikoreksi, karena saya juga manusia bisa salah :)