1. why does renisyam write the letter ?a.) to complain why she has not got the certificate
b.) to recommend books to provide in the library
c.) to mention the books she has borrowed
d.) to request the clearance statement
e.) to inquire how to return books

2. what does renisyam have to do to get he certificate ?
a.) she has to show the clearance statement from the library
b.) she has to talk to the head of library
c.) she has to return the books
d.) she has to borrow books from the library
e.) she has to write the clearance statement

3. what is happening to renisyam on april ?
a.) she is returning the books
b.) she granting the clearance statement
c.) she borrowing books from the library
d.) she is sending an email to mr suryatmaja
e.) she is finishing her high school study​