Jawaban:

You: Hello, may I please speak to the reservation department?

Operator: Hello, this is the reservation department. How may I help you today?

You: Hi, my name is Diego. I have a reservation for tomorrow to see a play, but I have an important meeting tomorrow and won't be able to make it. I'm available on Thursday, so I would like to make a new reservation for Thursday.

Operator: Okay, let me pull up your reservation. Can you give me your reservation number or the name the reservation was made under?

You: Sure, the reservation was made under the name Diego.

Operator: Thank you, I have found your reservation. Are you still interested in the same play?

You: Yes, that's correct.

Operator: Alright, let me see what availability we have for Thursday. Ah, I see we have some seats available for Thursday's showing. Would you like to make the reservation for the same time as your original reservation or would you like to choose a different time?

You: I would like to choose a different time, if possible. Do you have any available earlier in the evening?

Operator: Yes, we do have some availability at 6 PM. Would you like to reserve seats for that time?

You: Yes, please. I would like to reserve two seats.

Operator: Great, I have made the reservation for you for Thursday at 6 PM for two seats. Can I have a phone number to reach you in case there are any changes or updates to the reservation?

You: Sure, it's (0123456789).

Operator: Thank you, Mr. Diego. Your reservation is confirmed for Thursday at 6 PM for two seats. We look forward to seeing you then.

You: Thank you. Have a great day.

Operator: You're welcome. Have a great day!