Penjelasan:

Read the following letter of suggestion and answer the questions.

Dear the Manager of Lukea store,

I am Bella, one of your customers. I notice that you have changed the arrangement of your store, and I find it to be a little bit troublesome. Therefore I have a suggestion that I believe would make shopping at your place more convenient. Even though I appreciate your attempt to add to the variety of goods, I believe a slight reduction in the variety could diminish the crowding in your aisles. Crowded aisles can be inconvenient for some people. If it is not possible for you to reduce the variety of your goods, I suggest you move the promotion items to the front of the store.

Thank you so much for your consideration.

Sincerely,

Bella White

1. What is the purpose of the text?

2. Who is Bella White?

3. According to Bella White, what is the problem with Lukea store?

4. What suggestions does Bella make to overcome the problem?

5. What can we infer about the goods in the store?