You have an appointment to see Ms. Keppel at 11.30 today. Unfortunately your train is delayed. You will not arrive until 20.30. Telephone Ms. Keppel's secretary, John Cousin, to explain the problem. Co conversation with words from the box!) A: Hello Mr. Cousins, this is (your name). I a. At 11.39 with Ms. Keppel. But unfortunately the train b._ going to be c., B: I understand. What time do you think you will arrive? A: About 12.30 is that a d. am B: No, no problem at all. About the f. A: Thank you I am e. B: It's ok. It's not your fault. See you soon. Thanks for g._______ A: thank you. Bye for now.-late -delay -have an appointment -problem -sorry -calling -is delaying