Perhatikan laporan di bawah ini. / Please look at the report below.1 REPORT ON HIGH EMPLOYEE TURNOVER RATES AT ABC CORPORATION
Submitted January 3, 2022
Introduction
The human resources manager requested this report to examine the high turnover rate of employees at
ABC Corporation. The information in this report was gathered by members of the human resources
department over three months. The five-member team analyzed administration records and working
conditions, as well as interviewed staff. In this report, recommendations are made to minimize the high
turnover rate among the staff working at ABC Corporation.
Background
ABC Corporation has been operating for 10 years. It employs 250 people, with most of the employees
tasked with processing fees for insurance clients. Despite operating in a region with substantial
unemployment, the annual turnover has been between 50 to 55% every year.
Findings
The most significant issue found by the HR team when interviewing staff was the lack of support to new
mothers who require child care services to be able to come to work. Employees mentioned their frustration
at not having an in-house child care system that could help them continue working.
Another issue mentioned by the staff was the lack of communication between employees and
upper management. They expressed their concerns about receiving inconsistent and late instructions.
They shared how they didn't know the main business objectives which led them to lose interest in the
company and their jobs.
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The main issues that we found were as follows:
1. Lack of support to new mothers in regards to childcare
2. Lack of communication between the staff and upper management
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To address these two main issues, we recommend the following steps be taken:
1. An in-house childcare center can be established at minimal cost to ABC Corporation,
encouraging mothers to return to work.
2. Each department should choose an employee ambassador to represent the interests of staff
in management meetings. This ambassador can express concerns and relay outcomes to their
teams to increase engagement.