Jawaban:

Knowledge and expertise, Communication skills, Language proficiency, Professionalism and reliability

Penjelasan:

1. Knowledge and expertise: A tour guide should have a deep understanding of the destination or attractions they will be guiding tourists through. This includes knowledge of history, culture, local customs, and points of interest.
2. Communication skills: Excellent communication skills are essential for a tour guide. They should be able to convey information clearly and effectively, engage with tourists, and answer questions in a friendly and informative manner.
3. Language proficiency: Fluency in one or more languages, especially the language(s) spoken by the majority of tourists, is often required. This helps in facilitating communication and enhancing the overall experience for visitors.
4. Professionalism and reliability: Tour guides should maintain a professional demeanor and be punctual and reliable. They are representing the destination or tour company, so professionalism is important.