Jawaban:

Berikut ini merupakan pesan berita negatif dengan pendekatan langsung dan tidak langsung:

The direct approach:

Dear Sales Team,

I regret to inform you that due to the decrease in sales for two consecutive quarters, we have to reduce your hours and base pay by 20 percent starting next month. This is a necessary measure to avoid further losses and keep our business afloat.

I know this is disappointing news for all of you who have worked hard to meet your sales goals. I appreciate your dedication and loyalty to our company. I hope you understand that this decision was not made lightly and that it is only temporary until we recover from this slump.

Please contact me if you have any questions or concerns about this change. I am confident that we can overcome this challenge together and get back on track soon.

Sincerely,

Your Supervisor

The indirect approach:

Dear Sales Team,

I want to start by thanking you for your outstanding efforts in serving our customers and promoting our products. You are a valuable asset to our company and I am proud of your achievements.

As you may be aware, our industry has been facing some challenges due to the economic downturn and changing consumer preferences. As a result, our sales have declined for two consecutive quarters, which has impacted our profitability and cash flow.

In order to cope with this situation and ensure our long-term success, we have decided to implement some changes in our work schedule. Starting next month, we will reduce your hours and base pay by 20 percent until further notice. This will allow us to cut costs without laying off any staff members or compromising our quality standards.

I realize that this is a difficult adjustment for you and your families. Please know that this is not a reflection of your performance or contribution to our company. It is simply a temporary measure that we hope will help us weather this storm and bounce back stronger than ever.

I appreciate your understanding and cooperation during this challenging time. If you have any questions or concerns about this change, please do not hesitate to contact me. I am here to support you and work with you as we navigate through this situation together.

Sincerely,

Your Supervisor

Penjelasan:

Soalnya adalah membuat pesan berita negatif dengan pendekatan langsung dan tidak langsung yang menginformasikan kepada tim penjualan mu mengenai berita tersebut.

Berikut penjelasan mengenai pesan langsung dan tidak langsung:

• Pesan langsung atau direct message adalah pesan yang disampaikan secara langsung kepada orang yang dituju tanpa melalui perantara atau mediator lain. Pesan ini biasanya disampaikan secara langsung dan jelas, dengan tujuan untuk menghindari kebingungan atau kesalahpahaman.
• Pesan tidak langsung atau indirect message adalah pesan yang disampaikan melalui perantara atau mediator lain, seperti melalui pihak ketiga atau dengan menggunakan bahasa yang tidak langsung. Pesan ini biasanya memiliki tujuan yang lebih kompleks, seperti untuk mengekspresikan perasaan atau meminta tolong dengan cara yang lebih sopan atau halus.

Semoga terbantu :)