The text is for number 12..... press the back cover release button, open the back cover, and remove it. .. lift the battery from the finger grip and remove it. .. carefully lift the SIM card holder from the finger grip of the phone. Insert the SIM card, ensuring that the bevelled corner is on the upper right side and that the golden contact is facing downward. ... close the SIM card holder and press it to lock it into place. ... insert the battery back. (Taken from "The User's Gulde" from Nokia 1600)

12. The most suitable connector for the blank spaces in the text are ....
a. First, next, then, at last, finally
b. First, then, after that, next, finally
c. First, then, after that, finally, at the end
d. First, next, finally, after that, at the end
e. First, after that, then, at last, at the end 13. X :I got the wrong one. I can't wear it. What should I do?
Y :....
X : You must be kidding. They won't take it back.
The most suitable expression is ....
a. You ought to wear it no matter what
b. You have to give it to your friends
C. You'd better return it to the shop
d. You should take it to them
e. You'd better be kidding
The text is for number 14-18.
X : You look so unhappy. What's the matter?
Y :I can't get my money from the ATM. What should I do?
X :(14) ...
Y : I've tried that too. But the machine only say I did the wrong access. (15) ....?
X:(16) .. I bet they'll be glad to explain it to you.
Y : Are you sure they'll give the explanation to me?
X : (17) ... Don't you believe me?
Y :I do believe. (18).
X: Sure, at the first time I use it,
14. a. I think you should try sometime later then check your credit
b. l'd say you'd better try to ask the customer service about it
C. What about trying sometime later and try to get it from the teller desk?
d. Why don't you get it from the teller desk? e. My advice is to try to get some information from the customer service
15.
a. What do you think about?
b. Is it better to try it there?
c. Do you think they'll explain it?
d. What should I do then?
e. How is it going to do then?
16. a. You'd better give the explanation to them
b. 1 think you should ask the bank to give your money
C. I suggest that you use the ATM once more to make sure
d. Why don't you try to ask the customer service?
e. Let me suggest that you get the explanation eleh
17. a. I'm sure you will
b. I do
c. I'm sure they will
d. I'm sure I am
e. I'm sure we are
18. a. I'm glad you give me the advice
b. You must be sure about all you said
c. I'm sure you're so glad about it
d. You'd better be sure about it
e. I bet you had the same experience
19. X :I think you look more gorgeous in the classic black.
Y: Really? Do you think so?
X :...
The suitable expression for the conversation above is....
a. Yes, and I'm sure they'll be glad with the result
b. Yes, and I'm sure you'll make them so afraid
c. Yes, and l'm glad they look at you
d. Yes, and I bet you'll show them other black cars
e. Yes, and I bet you'll make them stunned 20. X :I like both painting. Do you have any idea for me?
Y :Yes, I think you should take a (bright) and (colourful) one than the one you have.
The correct forms of the adjectives are .... a. brighter, colorfuller
b. more bright, more colorful
C. more bright, colorfuller
d. brighter, more colorful
e. more brighter, more colorfuller
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