The Manager of the Spectacles Companynot have new windows installed and it looks damaged. I would like you to exchange them with other sets
I would like to make a complaint about the computers I purchased on May 3rd, item number 42. They did
of computers, which have the same
I have enclosed the sales slip as well as the cash payment receipt.
C. The receipt of purchasing the computers.
D. The appreciation of returning the computers.
19. Regarding the letter above, Andi requests the company to ....
A. deliver the damaged and unsuitable computers
B. refund the amount of money stated in the receipt
C. exchange the computers with those of the same quality and price
D. fine the amount of money written in the cash payment receipt
E. return the amount of money stated in the cash payment receipt
e quality and price as the ones purchased. I would like to send them back.
The follow
Andy Rianto
2 Mawar Street, Bintaro
South Jakarta
Mr. Hardi Wicaksono
12 Gajah Mada Street
West Jakarta
Dear Mr. Hardi,
I am looking forward for your reply.
Thank you for your attention.
Sincerely,
Andi Rianto
(The writer, 2013)
18. What is the text about?
A. The regret of a purchase.
B. The complaint of a purchase.
E. The respectability of excusing the complaint.​