1. Dear Mr Jacobs,           I am a retired police officer with outstanding achievements in my years of service. My colleague has informed me that you need a volunteer security guard to protect food supplies for the flood victims. At the present, I have a lot of free time. I would be happy to offer my service in the morning, five days a week. If you think I am eligible for this position, please contac me at 89625354 Your faithfully, Mark Donner “…with outstanding achievements in my years of service.” The word “outstanding” means …A. giant
B. massive
C. excellent
D. enormous
E. courageous
2. Romy : May I help you?
Deny : Hmmm. Don’t bother yourself, thanks.
The sentence “Don’t bother yourself, thanks.” Express …
A. Asking help
B. Giving help
C. Offering help
D. Refusing an offer
E. Accepting an offer
3. Shopkeeper : Is there anything I can do for you?
Customer  : I need a pair of Bucheri shoes.
In the dialog the shopkeeper wants to … help.
A. ask
B. get
C. offer
D. accept
E. refuse
4. Mr Jarot : Excuse me. Can you help me?
Rony  : Of course, sir. ……..?
Mr jarot : The projector is off. Could you check the electricity circuit?
Rony  : Of course, sir.
A. What happen?
B. Is the projector off?
C. What can I do for you?
D. Can you check the the projector?
E. Do you know my projector?
5. If you have problems with your transaction, you should …
A. Call 911
B. Ask the teller
C. Bock the card
D. Ask the security officer
E. Cancel the transaction​